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Professional team managing enterprise operations

End-to-End Managed Learning
Services
for Enterprise L&D

Outsource your learning operations with managed learning services covering strategy, staffing, content production, LMS administration, and performance analytics.

Four Pillars
01 Strategy & Consulting

Learning Strategy and Consulting Built on Deep Discovery, Not Assumptions

Every organization has different learning gaps, from business objectives and performance targets to behavior change and compliance requirements. We work closely with your business leaders and L&D teams to identify what matters most, then translate those insights into a learning strategy aligned to measurable business outcomes and workforce performance.

YOUR ORGANIZATION LEARNING GOALS METRICS BEHAVIOURS PERFORMANCE
Listen
Diagnose
Define
Strategize
Listen

Deep stakeholder conversations.

Diagnose

Map the real gaps.

Define

Translate into requirements.

Strategize

Build the roadmap.

The Discovery Process

Click a phase to explore what happens at each stage. Every engagement is different, because every organization's gaps are different.

Listen
Stakeholder discovery
Diagnose
Map the real gaps
Define
Requirements with precision
Strategize
Roadmap that earns its budget

Phase 1

Listen to your stakeholders

We work with your business leaders, L&D team, managers, and SMEs. Not to pitch solutions, but to understand what they actually need. What are the business priorities? Where is the workforce falling short? What has been tried, and why did it stall?

Executive interviews
Manager roundtables
L&D program audit
Learner feedback analysis

Phase 2

Diagnose what is actually missing

The gaps rarely come down to "we need a course on X." They span learning goals that were never articulated, performance metrics with no training tied to them, behaviours that need to shift, and compliance requirements that keep evolving.

Learning goals mapped to outcomes
Performance targets identified
Behaviour change requirements
Coverage vs. actual need

Phase 3

Define requirements with precision

Vague asks produce vague solutions. We translate stakeholder input into structured requirements: what success looks like, who the audience is, what modalities fit, and how you will measure whether it worked. Every requirement has a clear owner and a success criterion.

Audience segmentation
Success criteria upfront
Modality recommendations
Measurement framework

Phase 4

Build a strategy that earns its budget

The output is a prioritized roadmap: what to build first, for which roles, in which formats, measured by which KPIs. Every investment in the plan is justified by the gap it closes. Quarterly reviews keep the strategy sharp as new data comes in.

Prioritized content roadmap
Budget tied to gap severity
Quarterly review cadence
Data-driven refinement
02 Staff Augmentation

Learning Staff Augmentation That Extends Your Team, Not Replaces It

We manage the full learning staff augmentation lifecycle, from sourcing and evaluation to onboarding, performance monitoring, and retention. You get skilled L&D professionals, instructional designers, and learning specialists embedded into your team in under a week, with zero recruitment overhead.

600+ professionals across six disciplines

Instructional Designers
Needs analysis, storyboarding, curriculum design
Sr · Mid · Jr
eLearning Developers
Storyline, Captivate, Lectora, custom HTML5
Sr · Mid · Jr
Visual Designers
UI/UX, infographics, motion graphics
Sr · Mid · Jr
Media Developers
Video, audio, simulations, multimedia
Sr · Mid · Jr
Quality Analysts
Functional, accessibility, compliance testing
Sr · Jr
Project Managers
1 PM per 20 resources deployed
Dedicated

Two ways to engage

Hour-Based Popular

200 to 1,000+ hours/month. Mix skill types freely. Fixed rates, zero lead time, weekly usage dashboards.

Team-Based

Named resources dedicated to your account. Deep domain knowledge. Fixed monthly billing per team member.

03 Production Studios

Dedicated Production Studios for Scalable eLearning Content Development

Engage a dedicated production studio for bulk content development or route work through a centralized delivery pipeline. AI accelerates eLearning content production, while expert teams ensure quality, consistency, and instructional integrity.

Technology Studio

Platform engineering · LMS/LXP · Integration

Learning technologists and platform engineers who configure, integrate, and manage your technology stack. LMS setup to API integration to xAPI analytics pipelines.

LMS & LXP configuration
Platform integration & API work
xAPI analytics & reporting
AI-powered course authoring
SCORM / xAPI / cmi5 compliance
Learn more

Design Studio

Visual design · Interaction · Brand systems

Visual designers, illustrators, and interaction designers who create the look and feel of your learning content. Every asset built to your brand guidelines.

Visual style guides & brand systems
Custom icons, illustrations, infographics
Data visualization & complex diagrams
UI/UX for learning platforms
Responsive & accessible layouts
Learn more

Video & Media Studio

Production · Animation · Localization

Video producers, motion designers, 3D animators, and localization specialists. From two-minute explainers to full live-action. Voiceover and QA in 40+ languages.

Explainer & training videos
3D animation & motion graphics
Live-action (studio & on-location)
Native-speaker VO in 40+ languages
Audio production & localization QA
Learn more
04 Operations & Analytics

Learning Operations and LMS Administration That Keep Your L&D Running at Scale

Three tiers of governance. Real-time dashboards. SLAs tailored to your project. Operations data feeds back into strategy every quarter, so the managed service compounds in value.

Operations Dashboard
Q1 2026 · Live
96%
First-pass acceptance
98%
On-time delivery
0.3
Defects/deliverable
4.7
Stakeholder score
Consumption TrendsLive
680 / 800 hrs used85%
Effort Utilization
Design92%
Development87%
Media78%
Daily Status Feed
Compliance batch 3 deployedToday
Sales module approvedYesterday
Q1 review complete, Q2 approvedMar 28
Project Pipeline
In production12
In review5
Delivered this quarter47
Escalations0
Three-Tier Governance
ExecutiveQuarterly

Business review with leadership. Outcomes, strategic alignment, investment decisions, and trend metrics.

OperationalMonthly

Program KPIs, capacity planning, hiring ramp, training completion, and systemic improvements.

DeliveryWeekly

Plan vs actuals, risk flags, release notes with signed QA checklists, timesheet alignment.

Continuous improvement

Operations data feeds into strategy. Every quarter, the service gets sharper.

See how we run operations

Logistics  ·  Driver Safety

Safety training that actually changed driver behaviour.

34%

reduction in safety incidents

Girteka Transportation  ·  Europe's largest trucking fleet

View Case Study

Financial Services  ·  Compliance

Compliance training. 98% completion. Zero exceptions.

98%

completion across all regulatory modules

Singapore Exchange  ·  Asia's leading securities exchange

View Case Study

Technology  ·  AI-Native Learning

New engineers at full speed. Forty percent faster.

40%

faster time-to-productivity for new hires

Fortune 100 Technology Company

View Case Study

Work That Moved the Needle

Real results from real clients.

All Case Studies →
01 / 03
Team collaborating on learning operations
Get Started

Tell us where your L&D operation is stretched. We’ll map out a managed engagement tailored to your team, gaps, and production needs.

No generic pitch decks. Just a clear plan built around your situation.

Talk to us
Frequently Asked Questions

Common Questions About Managed Learning Services