A Framework for Results-Driven Workplace Learning
A Renewed Focus on the Contextualization of Workplace Learning
From ‘churning out’ a bunch of courses and content-heavy training programs to designing tailored interventions for focused outcomes—L&D has come a long way in shaping the workplace of the future.
Over the years, we as service providers have also seen our role evolve from simply producing content to designing solutions that improve workplace performance.
Some Recent Numbers on the State of the Industry
“of CEOs across the globe perceive a gap in essential skills as a risk to organizational growth”
Top 3 drivers of learning measurement:
“To improve the effectiveness of learning programs”
“To more strongly link learning and organizational performance”
“To more strongly link learning and individual performance”
(2019 Brandon Hall Group Learning Measurement Study)
Top 3 strategic priorities identified by L&D professionals:
“Evaluating the impact of learning”
“Increasing learner engagement”
“Enabling self-directed learning with online learning solutions”
We’re Here to Make a Difference
We believe that we—as a motivated group of L&D professionals—have a greater part to play in catalyzing this shift in the perceptions, the motivations, and the execution of workplace learning solutions.
“And that’s why we pledge to ‘Go Beyond’.”
What ‘Go Beyond’ Stands For
A clarion call. A mindset. Our Mantra.
What started as a campaign to nudge the L&D community toward impactful solutions has now become ingrained in our purpose as a company.
A Clarion Call
A clarion call to our customers, to our own employees, and to the L&D community at large to see every learning initiative as an enabler of employee performance
A Malleable Mindset
A malleable mindset that underpins every effort of ours to ensure our solutions make a business impact
Our Mantra
Our mantra that reminds us to work towards meaningful yet practical, performance-focused solutions
Let’s Go Beyond the Unstated
Let’s Go Beyond just ‘pushing’ information to employees hoping to trigger a performance change AND support them to upskill themselves in the changing environment in terms of the organizational culture, performance context and ecosystem, and leadership sanction
Let’s Go Beyond creating one-and-done eLearning courses AND consider crafting sustained campaigns to drip-feed the required content in an ecosystem that also includes social and collaborative opportunities
Let’s Go Beyond the belief that all our learning interventions need to live in the LMS AND make every experience count as an experience that can impact performance—even if offline (xAPI is a great tool waiting to be explored)
Let’s Go Beyond ticking the boxes to measure learner satisfaction AND focus on making a real business impact that dives deep into the organizational fabric
Let’s Go Beyond rolling out quizzes to test learners AND consider systemic rewards and incentives to inspire the best in them
Let’s Go Beyond the buzzwords that catch our fancy every now and then AND focus on what works best for a given business challenge and performance context
Our Pledge to Go Beyond
How do we do it? | we consider 3 aspects
Define the Purpose
The Business Supports the Employees
We start by asking ‘Why’. Getting to the bottom of why a learning intervention is needed sees us through a lot more Why’s—about the business, about the employees themselves and their performance context, about the dynamicity of the workplace, to name a few.
A deep dive into the initiative and we’re all set—right from the expected outcomes to how they align with the business needs and goals.
Focus on the Target Audience
Employees Drive the Business
We recognize the target audience we are dealing with—not a full-time ‘learner’, but an adult who is keen to learn, to perform their jobs well. The modern worker. Someone with a lot going on. We think about employees every step of the way—crafting the learning objectives, designing the structure of the learning solution, incorporating the right mix of multimedia elements, and finally—gathering ideas on how to improve the experience.
For us, our target audience and the business challenge drive the design—rather than simply a set of topics. So we design with care.
Design for Motivation
Motivation Fuels Employees
With the L&D industry gradually pivoting from mere content production to performance-focused solution design, we appreciate the importance of designing for motivation rather than ‘just because’. It’s more about crafting the most effective learning intervention and less about latching on to eLearning as the only solution.
Because why go for long-form eLearning when your employees would benefit from a set of contextual videos? Or even a game? The slight shift in perspective can work wonders for employees’ motivation levels because we’re conscious of the diversity of the employee base in terms of age, experience, industry knowledge, and other aspects that shape their predisposition.
So whether it’s on-the-job support tools or an opportunity to learn on the go, we partner with you to help you Go Beyond the usual in making sure the learning translates to on-the-job performance.
To know more about our approach to solution design, visit our Learning Design philosophy page.
Go Beyond the Usual—One Domain at a Time
With a strong will to contribute to the L&D brand overall, we’ve run Go Beyond campaigns spanning diverse domains and focal points. And continue to add to this effort. Here’s a preview of what we’ve been up to recently:
Some Examples of Our Go Beyond Approach
Practice-Focused eLearning for Soft Skills Training
The Challenge
To communicate certain principles and guidelines to employees to help them write more effective reports and carry out other non-technical communication.
Our Go Beyond Solution
A fully responsive, exercise-based training intervention — A robust solution to help employees with informed decision-making to ensure effective communication, through the use of exercises designed with rich contexts and details to mimic reality.
Benefits of the Solution
Focusing on exercises that are useful for learners in triggering their thought processes and helping them with practical usage.
Delivering a mobile-friendly learning intervention with engaging visuals, infographics, and comic-book style presentation (adhering to responsive design to facilitate learning from any device).
Providing flexibility to attempt an assessment directly.
What challenges did we face? What results were achieved? Want to know more about this case?
Get in touch with our experts
Frequently Asked Questions
We’re Here for You!
Tell us about your business and what success looks like for you, and we’ll work out the best solution together.